Privacy policy and protection of personal data

The website www.nakolpi.si is managed by Gregor Močnik s.p., Peske 3, 1236 Trzin (hereinafter: GM House; provider; also derivatives “we”). Because we value your privacy, we protect your information carefully.

This privacy and personal data protection policy deal with the handling of information we receive from you when you visit and use our websites or provide them to us in any other way (during a purchase over the phone or physically with us, etc.). It explains in detail how we use the personal information you provide to us when using the website and when ordering our services we provide.

We are committed to protecting the confidentiality of personal information and the privacy of our users. We will use the collected personal data exclusively for the provision of the services we offer. We respect the confidentiality of personal data and the privacy of users, so we will do everything possible to protect them from any violations and abuses. The personal data of users is one of the areas to which we pay extreme care and attention, as we are aware of the sensitive nature of this area.

Personal data

Personal information is information that identifies you as an identified or identifiable individual. An individual is identifiable when he or she can be identified directly or indirectly, in particular by providing an identifier such as name, identification number, location data, web identifier, or by indicating one or more factors specific to the individual’s physical, physiological, genetic, mental, economic, cultural or social identity.

What data we collect

If you are only a visitor to the websites of our services, we collect information about you only by using cookies.

If you are a user of our services , we collect the following information about you:
· Identification data about the user (name and surname or title, if the user is a legal entity);
· Contact information, which includes personal information that can be used to contact you (email address, telephone number, delivery address, account address and your social media profiles);
· Information about your orders, information about the ordered services, the price of these services, the number and date of issue of the invoice, the total amount of the purchase, the method of payment and information about complaints;
· Data from voluntarily completed forms by the user, e.g. in the context of the sweepstakes or the use of configurations to identify optimal products for the user’s needs;
· Other data that the user voluntarily provides to the provider upon request for certain services that require this information and other data that the user voluntarily provides subsequently in his profile.

We do not collect or process your data, except when you allow us to do so or. agree to it, ie. when ordering products or services, e.g. you participate in a prize draw, etc., or where there is a legal basis for the collection of personal data or the provider has a legitimate interest in the process.

We are not responsible for the correctness, completeness and up-to-dates of the data entered by users.

Why we process personal data

We process your personal data in different situations for different purposes. We will only process personal data for specific, explicit and lawful purposes and will not further process personal data in a manner incompatible with those purposes.

If you visit the websites of our online store, where we also use cookies, we use your data primarily to determine the number of visitors and improve our services.

If you make a purchase with us, we use your information to process your order, protect our legal claims and meet our legal obligations. With the help of your contact information and other information, we can display and send you our customized offers at the same time. With your consent, we provide information to third parties to display the offer on other websites as well as to allow you to access some additional services.

As part of our activity, we process personal data for different purposes and to different extents, on the following legal bases:

law and contractual relations and
the consent of the individual.

Processing by law and contractual relations

In the event that the provision of personal data is a contractual obligation, an obligation necessary to enter into and perform a contract with us, or a legal obligation, you must provide personal data; in the event that you do not provide personal data, you cannot enter into a contract with us, nor can we provide you with services or supply products under the contract, as we do not have the necessary data to perform the contract. For the purposes of concluding and performing the contract concluded with us, including our fulfillment of your orders (supply of products and provision of services), communication with you, verification of your payments and fulfillment of other obligations of the provider and / or your obligations.

Processing based on your consent

GM House also collects and processes (uses) your personal information for the following purposes when you consent to it:

ensuring that you access and use your online account with the provider and the provider’s online store and for technical reasons of administration on the provider’s website,
ensuring that you can access the specific information available to you on the provider’s website and on your online account / profile provided by the provider,
sending commercial offers and other content via email, SMS, regular mail or telephone calls, when there is no other basis for this and you have agreed to do so,
other purposes for which you specifically agree to cooperate with the provider.

Links to foreign websites

From our website it leads some links to other websites. The visitor must be aware, understand and accept that these sites have their own privacy policies, for which we are not responsible and which are independent of our privacy policy.

Retention of personal data

We will only retain your personal data for as long as is necessary to achieve the purpose for which the personal data was collected and further processed (e.g. to fulfill your orders, verify your payments and fulfill other obligations and / or your obligations, to ensure to be able to access specific information available to you, etc.).

Those personal data that we process on the basis of the law will be kept for the period prescribed by law.

Those personal data that we process for the purpose of performing a contractual relationship with an individual will be kept for the period necessary to perform the contract and for 5 years after its termination, except in cases where there is a dispute between you and us regarding the contract; in such a case, we keep the data for 5 years after the final decision of the court or arbitration or settlement or if there was no court dispute 5 years from the date of peaceful settlement of the dispute.

Those personal data that we process on the basis of the personal consent of the individual will be stored permanently, until the revocation of this consent by the individual or requests to interrupt processing. Such data shall be deleted before revocation only when the purpose of personal data processing has already been achieved or if so provided by law. At the end of the retention period, the controller shall delete or anonymise the personal data efficiently and permanently, so that they can no longer be linked to a specific individual.

Transmission of personal data

In most cases, we process your data for our own purposes as their controller. In such a case, we provide your data to our processors to ensure payment, transportation and other matters related to your order. Contractual processors may process confidential data exclusively on our behalf, within the limits of our authority (in a written contract or other legal act) and in accordance with the purposes defined in this privacy policy and are the same as our purposes.

The provider will not pass on your personal data to unauthorized third parties. We may only pass on your personal data to third parties in the following cases, namely:

Where required by law or required by law to protect the operator : compliance with laws, requirements of authorities, court orders, legal proceedings, obligations related to reporting and filing information with authorities, etc.
verifying and enforcing compliance with the operator’s policies and agreements.
protection of the rights, property or safety of the operator and / or its clients.
In relation to corporate transactions: in the context of the transfer or sale of all or part of its business or otherwise in connection with mergers, consolidations, changes in control, reorganizations or liquidation of all or part of the company’s operation.

Your rights regarding your personal information

The information you provide about yourself is controlled by you. If you choose not to provide us with your information, you will not be able to access certain sites or features of the Website. If your personal data changes (postal code, e-mail address, physical address, telephone number), please inform us about the changes at the e-mail address info@nakolpi.si.

Individuals may request from us access to personal data, correction, deletion or restriction of the processing of your personal data, you have the right to object to the processing and transferability of your personal data.

Right of acquaintance

You can always contact us at the contact point for personal data protection (mail: info@nakolpi.si) to find out what personal data we process and where this data comes from. Under certain conditions, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable form and the right to transfer this data to any third party of your choice.

Right to repair

If you find an error in your personal information or if you find it incomplete or inaccurate, you may ask us to correct or supplement it.

Right of deletion

As an individual, you have the right to have our personal data about you deleted without undue delay, and we must delete the data without undue delay in the event of one of the following reasons:

personal data are no longer required for the purposes for which they were collected or otherwise processed;
when you revoke the consent on the basis of which the processing takes place and where there is no other legal basis for the processing;
where you object to the processing and there are no overriding legitimate reasons for their processing;
personal data have been processed illegally.

However, this right cannot be exercised if the processing of your personal data continues to be necessary to fulfill our legal obligations or to determine, enforce or defend our legal claims.

The right to restrict data processing

As an individual, you have the right to have the provider restrict processing when there is one of the following cases:

if you challenge the accuracy of personal information until we agree on which information is correct;
if we process your personal data without an appropriate legal basis (e.g. above the intended scope), and you will only prefer to limit such data instead of deleting such data (e.g. if you anticipate that you will provide us with this data in the future);
if we no longer need your personal data for the purposes described above and you need it to determine, execute or defend your legal claims, or
if you object to the processing of data. The right to object is described in more detail below under the heading “Right to object to data processing”). We must limit the processing of your personal data during the processing of your objection.

The right to data portability

You have the right to receive your personal data provided to us in a structured, commonly used and machine-readable form, and the right to pass this data on to another controller when the processing is based on your consent or the processing is carried out by automated means. At your request, where technically feasible, personal data may be transferred directly to another controller.

Right to contract

You may also object to the processing of your personal data for direct marketing purposes (if you wish, you can also let us know through which channel and how often you want us to contact you) or to pass on your personal data to third parties for this purpose.

Right to appeal

As an individual, you have the right to lodge a complaint with the supervisory authority without prejudice to any other (administrative or other) remedy. Particularly in the country where you have your habitual residence, where you work or where the infringement allegedly took place (in Slovenia, this is the Information Commissioner) if you believe that the processing of personal data in relation to you violates the regulations on the protection of personal data.

An individual may address all requests concerning the exercise of rights in relation to personal data to the controller in writing to info@nakolpi.si.

For the purposes of reliable identification in the case of exercising rights in relation to personal data, the controller may request additional data from the individual, and may refuse to act only if he proves that he cannot reliably identify the individual.

The controller must respond to a request from an individual exercising his or her rights in relation to personal data without undue delay and at the latest within one month of receiving the request.

If we do not decide on your request within the legal deadline or reject your request, you have the option of filing a complaint with the Information Commissioner.

Cookies

We use “cookies” on our website – these are small, inconspicuous files that are temporarily stored on your computer when you visit the site. Cookies can make it easier for you to continue visiting the site. You can use the settings in your browser to decide whether to accept or reject cookies.

If you do not accept cookies, some websites may not be displayed correctly or you may not be able to access all the information or functionality of the websites, but the acceptance of cookies is not a condition for using the website.

Read more about cookies and their use in our Cookie Policy.

Advertising cookies monitor an individual’s use of the provider’s website, unless the individual agrees to the use of cookies on the site.

Legal information

The provisions of this policy supplement and do not repeal the provisions of the legislation in the field of personal data protection. In the event of a discrepancy between this policy and the provisions of the legislation in the field of personal data protection, the provisions of the legislation shall apply.

We reserve the right, in our sole discretion, to change this Privacy Policy at any time and update this Privacy Policy. Therefore, we encourage you to review this Privacy Policy on a regular basis. We will notify you by email of any changes to these privacy policies only in the event of material changes affecting the processing of personal information.

Contact and additional explanations

If you have any questions, problems or comments regarding this privacy policy or about the information we hold about you, write to us at the email address: info@nakolpi.si.

Post changes

Any changes to our privacy policy will be posted on this website.

By using the website, the individual confirms that he / she accepts and agrees with the entire content of this privacy policy.

Updated: 7.4.2021